Ordering Repeat Prescriptions
Repeat prescriptions are medications which appear on your prescription slip which the doctor would like you to continue on a regular basis. Your list can also be found on your NHS App.
How to Request a Repeat Prescription
Repeat prescriptions may be ordered in 3 ways:
You can order your repeat prescriptions using the NHS App on your tablet or smartphone.
By submitting a ‘repeat prescription’ admin query using the ‘Contact us Online‘ banner below on a computer, tablet or smartphone.
- In Person
Tick the boxes on your green repeat medication slip, OR, write a note stating what medications you would like and drop it off or post it to the surgery. Please only order medications that you need.
Collecting your Prescription
All prescriptions will be sent to the dispensary or your nominated pharmacy. If you do not have one, please contact Acle Medical Partnership Dispensary to nominate one.
For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will always be notified if this is the case for your prescription.
- NHS prescription charges – NHS (www.nhs.uk)
- Save money with a prescription prepayment certificate (PPC) – NHS (www.nhs.uk)
- Find a pharmacy – NHS (www.nhs.uk)
Questions about your Prescription
If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.
You can also contact us at the surgery in two ways.
- Phone our team from 10:00-12:00 and 15:00-17:00 on weekdays on 01493 717796
- Submitting an admin query via the link on our home page
If you have a repeat prescription, we will ask you to have a medication review at least once a year. If you regularly take a contraceptive pill, please book an appointment with a family planning nurse to review and request a further prescription.
You can do this in three ways.
- Submit a request to fill in a medication review form by using the ‘Contact us Online‘ banner.
- Phone us Monday to Friday, from 10:00 to 18:00.
- Visit the surgery and speak with a receptionist, Monday to Friday from 8:00 – 18:30pm.
Find out more about prescription charges on nhs.uk.
Pharmacists are experts in medicines who can help you with minor health concerns.
As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Disposing of Old Medicines
If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.