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When The Surgery Is Closed

closedIf you need medical help but it's not a life-threating situation, you can now call the new NHS 111 number.  When you call 111, a trained adviser will ask you questions to find out what's wrong, give you medical advice and direct you to someone who can help you, like an out-of-hour doctor or a community nurse. 

If the adviser thinks your condition is more serious, they will direct you to hospital or send an ambulance.  If you don't speak English, tell the adviser what language you want to speak and they will get you an interpreter.  You can call 111 any time of the day.  The call is free, from landlines and mobiles. 



You should only call 999 in an emergency - for example, when someone's life is at risk or someone is seriously injured or critically ill.


Walk-In-Centre - Norwich

There is a walk-in facility situated in Norwich city centre which operates without appointment over extended hours.

Norwich NHS Walk-in Centre - NO APPT NECESSARY

Rouen House

Rouen Road



Tel: 01603 677500

Opening hours: 9.00am to 7.00pm, seven-days-a-week

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website