Repeat Prescriptions

If your doctor agrees, you may be able to obtain repeat prescriptions without an appointment.

Methods for ordering your prescriptions are:

1. In Person: Return the counterfoil of the prescription document indicating the medication you require to dispensary. A drop box is provided at reception to enable you to deliver your prescription without having to wait.
2. By Telephone:  Please telephone 01493 752333 and respond to the automated system details.  This phone line will be closing on September 30th 2017.  Please speak to a member of the dispensary team for more details.
3. By Post:  Post the counterfoil of the prescription document indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class.
4. Chemist:  The local chemist do a collection service for the surgery. Please ask your chemist for details.

Collection

Please allow at least 2 full working days before collecting your prescription. Please request repeat prescriptions well in advance of public holidays.

Dispensing

If you are prescribed medication and live over one mile from the Acle Chemist, you can collect your medication from the surgery dispensary.

Please do not store unwanted medicines and return them to the surgery for safe disposal.

Acle Surgery

Reedham Surgery

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.

So if you order on a Friday afternoon the 48 hours period does not start until the following Monday morning.

Any problems please telephone the surgery.